Terms of Service
Last updated: November 25, 2025
1. Acceptance of Terms
Welcome to Tripmemo. By accessing or using our AI-powered travel planning application and related services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
We may modify these Terms at any time. Your continued use of the Service after any changes indicates your acceptance of the modified Terms.
2. Description of Service
Tripmemo is an AI-powered travel planning platform that helps users:
- Create personalized travel itineraries using artificial intelligence
- Save and organize trip plans and travel information
- Share travel plans with others via shareable links
- Store travel memories including photos and notes
3. Account Registration
To access certain features, you may need to create an account. You agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access to your account
- Be responsible for all activities that occur under your account
You must be at least 13 years old to use our Service. If you are under 18, you must have parental or guardian consent.
4. User Content
You retain ownership of content you create, upload, or share through our Service ("User Content"). By using our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display your User Content solely for the purpose of providing and improving our Service.
You are solely responsible for your User Content and represent that you have all necessary rights to share it. You agree not to upload content that is illegal, harmful, or infringes on others' rights.
5. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Use automated systems (bots, scrapers) without our permission
- Upload viruses, malware, or other harmful code
- Harass, abuse, or harm other users
- Impersonate others or provide false information
- Use the Service to send spam or unsolicited communications
- Reverse engineer or attempt to extract the source code of our Service
6. AI-Generated Content
Our Service uses artificial intelligence to generate travel itineraries and recommendations. You acknowledge and agree that:
- AI-generated content is provided for informational purposes only
- We do not guarantee the accuracy, completeness, or reliability of AI-generated recommendations
- You should independently verify important travel information (prices, availability, safety, visa requirements, etc.)
- We are not responsible for decisions you make based on AI-generated content
- Travel conditions, prices, and availability may change without notice
7. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms and policies.
8. Intellectual Property
The Service, including its design, features, and content (excluding User Content), is owned by Tripmemo and protected by intellectual property laws. You may not:
- Copy, modify, or distribute our Service or content without permission
- Use our trademarks, logos, or branding without written consent
- Remove any copyright or proprietary notices from our materials
9. Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:
- Merchantability and fitness for a particular purpose
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free operation
- Security of data transmission
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIPMEMO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
12. Indemnification
You agree to indemnify and hold harmless Tripmemo and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.
13. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may also delete your account at any time. Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and User Content
- Provisions that should survive termination will remain in effect
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tripmemo operates, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of that jurisdiction.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tripmemo regarding the Service and supersede any prior agreements.
17. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]