Privacy Policy - Tripmemo

1. Introduction

Welcome to Tripmemo ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered travel planning application and related services (collectively, the "Service").

By using Tripmemo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name, and profile picture when you create an account
Travel Preferences: Destinations, dates, budget, interests, and travel style preferences you share with us
Trip Content: Itineraries, notes, photos, and memories you create and store
Communications: Messages you send to us for support or feedback

2.2 Information Collected Automatically

Usage Data: How you interact with our Service, features you use, and actions you take
Device Information: Browser type, operating system, device type, and unique device identifiers
Log Data: IP address, access times, pages viewed, and referring URLs
Cookies: We use cookies and similar technologies to enhance your experience

2.3 Information from Third Parties

If you sign in using a third-party service (such as Google), we may receive your name, email address, and profile picture from that service according to their privacy policies.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Generate personalized AI-powered travel itineraries and recommendations
Enable you to create, save, and share trip plans
Process your requests and respond to your inquiries
Send you updates, security alerts, and support messages
Analyze usage patterns to improve user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent: When you choose to share trips with others via shareable links
Service Providers: With third-party vendors who help us operate our Service (hosting, analytics, AI processing)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You can request deletion of your account and associated data at any time. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]